Cookie Policy

Last updated: 6 April 2026

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you interact with the platform. Some information is also stored in your browser's localStorage for similar purposes.

2. How DIAL Uses Cookies

DIAL uses cookies in three categories:

  • Essential Cookies: Required for authentication, session management, security, and recording your cookie consent preferences. These cannot be disabled.
  • Analytics Cookies: Help us understand how users navigate and use the platform so we can improve features and fix issues. These are optional and require your consent.
  • Performance Cookies: Enable faster load times, bot protection, and optimised content delivery. These are optional and require your consent.

3. Cookies We Use

CookieProviderPurposeDurationType
sb-*-auth-tokenSupabaseStores the authenticated session token. Required for user login and maintaining secure sessions across page loads.Session / 1 hourEssential
sb-*-auth-token-code-verifierSupabaseUsed during the PKCE authentication flow to verify the authorisation code exchange. Prevents authorisation code interception attacks.SessionEssential
dial_consentDIALRecords that the user has acknowledged the cookie consent banner. Contains the value "accepted" after consent is given.1 yearEssential
dial_cookie_consent (localStorage)DIALStores detailed cookie preferences as JSON, including which categories (essential, analytics, performance) the user has accepted.Persistent (until cleared)Essential
_ga, _ga_*Google AnalyticsUsed to distinguish unique users and track page views, session duration, and feature usage patterns to improve the platform.2 yearsAnalytics
_gidGoogle AnalyticsUsed to distinguish users for analytics purposes. Stores and updates a unique value for each page visited.24 hoursAnalytics
__cf_bmCloudflareBot management cookie used to identify and distinguish between humans and bots. Helps ensure platform performance under load.30 minutesPerformance

4. Managing Your Cookie Preferences

You can update your cookie preferences at any time using the button below, which will re-open the consent settings panel:

You can also manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually.
  • Block third-party cookies.
  • Block cookies from specific sites.
  • Block all cookies.
  • Delete all cookies when you close your browser.

Note: Blocking essential cookies will prevent the platform from functioning correctly.

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. For more information, refer to the privacy policies of the respective providers:

6. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Changes will be posted on this page with an updated revision date.

7. Contact

If you have questions about our use of cookies, contact us:

ETI Consulting

Email: privacy@eticonsulting.co

Platform: DIAL - Strategy Execution